Before contacting us, please read our FAQ's page carefully. Most questions are answered appropriately there.
Also, please remember that we have a 7 to 10 day turnaround time (plus a 2 - 9 days in transit for U.S. destinations, longer on international destinations) on all orders. This web site is set up to send an auto-confirmation of your order via e-mail after you check out, and we do send tracking numbers via e-mail once the order leaves, but we respectfully ask that you refrain from checking on your order if at all possible during the 7 - 10 days that follow placing it, as we will simply remind you of our turnaround time and ask you to be patient with us as we receive many on-line orders per day.
If you need to contact us, you may do so via the form found below, via direct e-mail at: enchantedart@aol.com or by sending us a fax to: 419-878-2018
Please Note! We no longer operate a phone order line and have moved to handling our customer service by e-mail and fax only in order to work more efficiently. With that said, we respond to inquiries as soon as possible, usually within just hours. Thank you for your understanding!
